1. Introduction

SnapTrip4U ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our travel platform.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name: First name and last name
  • Contact Details: Phone number, email address
  • Travel Preferences: Destination dates, number of travelers, special requirements
  • Payment Information: Processed securely through third-party payment gateways (we do NOT store your card details)
  • Government ID: ID proof number for booking verification

2.2 Non-Personal Information

We automatically collect certain information:

  • Device information (browser type, operating system)
  • IP address
  • Pages visited and time spent on pages
  • Referring website

3. How We Use Your Information

We use your information for:

  • Booking Processing: To process and confirm your travel bookings
  • Communication: To send booking confirmations, updates, and travel information via WhatsApp or email
  • Service Improvement: To improve our services and user experience
  • Marketing: To send promotional offers (only with your consent)
  • Legal Compliance: To comply with legal obligations

4. Data Sharing and Disclosure

4.1 Service Providers

We may share your information with:

  • Hotels, resorts, and accommodation providers
  • Transportation services (cab, bus, train operators)
  • Tour guides and activity operators
  • Payment gateway providers (for payment processing)

4.2 Legal Requirements

We may disclose your information if required to:

  • Comply with legal processes
  • Protect our rights and property
  • Prevent fraud or security threats

4.3 Third Parties

We do NOT sell your personal data to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your information:

  • Secure HTTPS encryption for all data transmission
  • Secure payment processing through PCI-DSS compliant gateways
  • Restricted access to personal data
  • Regular security reviews and updates

6. Data Retention

  • Booking Data: Retained for 3 years from travel completion date
  • Account Information: Retained until account deletion request
  • Communication Records: Retained for 2 years

7. Your Privacy Rights

7.1 Right to Access

You can request a copy of your personal data by contacting us at hello@snaptrip4u.com

7.2 Right to Correction

You can update or correct your personal information through your account settings or by contacting us.

7.3 Right to Erasure

You can request deletion of your personal data, subject to legal obligations (e.g., tax records must be retained).

7.4 Right to Opt-Out

You can opt-out of marketing communications at any time by replying "STOP" to our WhatsApp messages or emailing us.

8. Cookies and Tracking Technologies

8.1 Essential Cookies

We use essential cookies for:

  • User authentication
  • Shopping cart functionality
  • Security fraud prevention

8.2 Google Analytics

We may use Google Analytics to understand user behavior. You can opt-out at https://tools.google.com/dlpage/gaoptout

9. Third-Party Links

Our website may contain links to third-party websites (social media, partner sites, etc.). We are not responsible for their privacy practices. Please review their privacy policies.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

11. International Data Transfers

Your data may be transferred to countries other than India for processing. We ensure appropriate safeguards are in place as per applicable laws.

12. Updates to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes via:

  • Email notification
  • WhatsApp message
  • Notice on our website

13. Grievance Officer

Data Protection Officer: Shashikant Tiwari (Founder)

Contact: +91 94142 94001

Email: hello@snaptrip4u.com

Address: 62, Air Force Road, Indra Colony, Jodhpur, Rajasthan 342011

14. Contact Information

For privacy-related questions or concerns, please contact:

SnapTrip4U
62, Air Force Road, Indra Colony,
Behind Sati Mata Than,
Jodhpur, Rajasthan 342011
Phone: +91 94142 94001
Email: hello@snaptrip4u.com

जय श्रीकृष्ण! Your privacy is important to us. We are committed to protecting your personal information and being transparent about our data practices.